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What Does Our Chartered Insurance Broker Status Mean For You?

As well as being Nottingham’s largest independent insurance broker, we have held the prestigious Chartered Insurance Broker status since 2016. Managing Director, Bryan Banbury, explores the meaning of Chartered status, with a particular focus on what this exclusive title means from the customer’s point of view.

Granted by the Chartered Insurance Institute (CII), Russell Scanlan is one of only two brokers in Nottingham, as well as a handful in the wider region, to hold the title. Chartered status is awarded to companies that make a public declaration of their commitment to professional standards within business dealings, which involves their adhering to a broader ethical code. From a business perspective, these include placing the needs of the customer first, investing in the ongoing development of staff and supporting wider initiatives that benefit society and the growth of the profession as a whole.

But what does this mean for the customer? Ultimately, what you will want to determine is what sets apart an insurance broker with Chartered status from one without, as well as the benefits of using a Chartered firm, and there is far more to distinguish the two than you may think.

Predominantly, the majority of staff within a Chartered firm will have membership within the CII, which means you will have direct access to a Chartered Insurance Broker should you request one. In order to respond to the fast-paced, ever changing nature of the insurance sector, these individuals will stay up-to-date with the latest happenings and are able to help shape the profession accordingly. Each member of staff with membership to the body also has access to industry-leading intelligence, education and training, and their firm is responsible for ensuring that they continue to maintain their technical knowledge and expertise as part of their Continued Professional Development.

Moreover, in choosing a Chartered firm, you can rest assured that every member of staff has made a commitment to providing guidance that is based entirely on your needs and requirements, as well as being ethically driven and highly knowledgeable. It also means that the broker is dedicated to providing a high standard of customer service and support, and will therefore strive to go above and beyond to ensure that your individual needs are met.

At Russell Scanlan, our expert team strives to provide a professional, independent service that gives each customer the knowledge and peace of mind that they will receive a bespoke, innovative and practical solution that satisfies their insurance needs. We have worked incredibly hard to achieve this exclusive title, and will continue to provide our staff with the latest in professional training in order to support their efforts in achieving additional qualifications.

If you have any further questions about Russell Scanlan and its Chartered Insurance Broker status, we are happy to discuss them with you. Please get in touch with one of our expert team members on 0115 947 0032 or visit https://www.russellscanlan.com/contact/.

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